Welcome to Deportes Dajoaa. Our goal is to deliver your premium wooden desk organizer caddies and workspace accessories quickly, safely, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States, Spain, and other locations we serve.
Order Processing Time
All orders placed on Deportes Dajoaa are processed within 1–2 business days, excluding weekends and national holidays. During peak seasons, sales events, or high-order volumes, processing times may take slightly longer. If your order is expected to experience a significant delay, we will notify you via email at support@deportesdajoa.de or by phone at +34 966 273 834.
Shipping Coverage
Deportes Dajoa ships to customers in the United States, Spain, and select international locations. Availability of international shipping will be displayed at checkout.
Shipping Rates and Delivery Estimates
We offer free standard shipping on all orders, with no minimum purchase required.
Once your order has been processed, the estimated delivery time is:
United States: 3–5 business days
Spain: 3–7 business days
International Orders: 7–14 business days (depending on destination)
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other factors beyond our control.
Shipment Confirmation and Tracking
After your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information typically becomes active within 24 hours and can be used to monitor your delivery through the carrier’s website.
Damaged or Lost Shipments
We carefully inspect and package all Deportes Dajoaa products before shipment. Once a package is handed over to the shipping carrier, Deportes Dajoaa is not responsible for damage or loss occurring during transit.
If your order arrives damaged, please contact us immediately at support@deportesdajoaa.de and include clear photographs of the damaged item and packaging. Retain all original packaging materials, as they may be required for a carrier claim.
If tracking indicates your package has been delivered but you have not received it, please contact the shipping carrier first. If the issue is not resolved, reach out to our customer support team and we will assist you.
Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout. Deportes Dajoaa is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses. Returned packages due to address errors may require additional reshipping fees.
Contact Us
If you have questions about shipping or need assistance with an order, our customer service team is available during business hours:
Email: support@deportesdajoaa.de
Phone: +34 966 273 834
Address: Calle La Mancha nº54, Petrer, Alicante 03610, Spain